4 Ways You Can Master The Two-Way Art of Listening
Listening is a two-way skill that you can develop Do you struggle to get your point across with some of your colleagues? Do you sometimes feel disrespected because you haven’t been heard in meetings? Stephen Covey coined the phrase, “Seek first to understand, then to be understood.” Everyone wants to be heard, but do we honestly take the time to listen to others first? There are 4 essential listening skills which, if you genuinely cultivate in your workplace, will change the way people listen to you. Be present Have you ever been speaking to someone and they are constantly looking around and not focused on you, or worse they are messaging while you are talking? You are saying something that is quite important to you, but it’s lost. What does that feel like? It’s annoying, frustrating, and disrespectful. When someone is speaking it’s important to be fully present. If something else is on your mind, or there’s an urgent call or email to attend to, let the other perso